- Who we are
- Our website
- Our collection and use of your personal information
- Transfer of your information out of the EEA
- Cookies and similar technologies
- Your rights
- Keeping your personal information secure
- How to complain
- How to contact us
- Do you need extra help?
Who we are
This website is operated by Patricia Inez Meiring and her relevant third party associates who are approved as part of the work operation. We are a business psychology consultancy and training organisationand for more information see our home page.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Throughout our website we may link to other websites owned and operated by certain trusted third parties to make additional learning resources and services available to you. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
Our collection and use of your personal information
We collect personal information about you when you access our website, contact us through one of our forms, send us feedback, download resources or insights, submit a booking request form, sign up up to our mailing list or engage in customer surveys.
We collect this personal information from you either directly, such as when you contact us or request a downloadable resource, or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
We also collect personal information about you from other sources as follows:
- Email address and name from contact form submission, download resource request or sign up to mailing list request.
The personal information we collect about you depends on the particular activities carried out through our website. This information includes:
- your name, address and contact details
- date of birth
- details of any feedback you give us by phone, email, post or via social media
- information about the services we provide to you
We use this personal information to:
- create and manage your preferences with us
- verify your identity
- provide services to you
- customise our website and its content to your particular preferences
- notify you of any changes to our website or to our services that may affect you
- improve our services
This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
Our legal basis for processing your personal information
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
- consent: where you have given us clear consent for us to process your personal information for a specific purpose
- contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
- legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)
Further information—the personal information we collect, when and how we use it
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
|What information we ask for||How and why we use your information|
|Contact details: your name and email address||We ask for this: — to create and manage your account with us — to communicate with you about your account — to send you items as requested from our site and downloads section We rely on this information as the lawful basis for collecting and using your personal information. We will keep this information until: — you close your account with us — we close your account|
Who we share your personal information with
We routinely share your name, email address and download preferences with our third party suppliers)]. For a list of our trusted third party suppliers — see the list of these suppliers at the end of this document.
This data sharing enables them to get the resources and downloads requested sent to you, to send you regular updates from our mailing list and to tailor the website to your personal preference.
Some of those third party recipients may be based outside the European Economic Area — for further information including on how we safeguard your personal data when this occurs, see ‘Transfer of your information out of the EEA’.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
Whether information has to be provided by you, and if so why
We require you to provide your name and email address to enable us to contact you through our mailing list, to send through requested downloadable items and to respond to your feedback forms in a timely fashion. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
The impact of our use of your personal information
- We are able to contact you specifically regarding any form submitted or request inputted.
- We are able to supply you with downloadable items i.e. ebooks as requested through our form system.
- We are able to respond to your questions and queries in a timely fashion and with as much relevant detail as possible.
Transfer of your information out of the EEA
Such countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that countries outside the EEA provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to appropriate or suitable relevant safeguards eg European Commission approved articles, as permitted under GDPR Article permitting the transfer eg Article 46(5), which the Article 29 Working Party guidance confirms must be specified of the General Data Protection Regulation) that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.
If you would like further information please contact us – see ‘How to contact us’ below. We will not otherwise transfer your personal data outside of the United Kingdom or EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Cookies and other tracking technologies
We would like to send you information about products and services, upcoming talks, podcasts, ebooks, insights and other knowledge resourceswhich may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you insert details, eg complete our contact form. Visit our contact us page to see what this form looks like.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
—contacting us at firstname.lastname@example.org
—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts
—updating your marketing preferences
It may take up to 5 days for this to take place.
For more information on your rights in relation to marketing, see ‘Your rights’ below.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- fair processing of information and transparency over how we use your use personal information
- access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
- require us to correct any mistakes in your information which we hold
- require the erasure of personal information concerning you in certain situations
- receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
- object at any time to processing of personal information concerning you for direct marketing
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
- object in certain other situations to our continued processing of your personal information
- otherwise restrict our processing of your personal information in certain circumstances
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
- email, call or write to us
- let us have enough information to identify you
- let us have proof of your identity and email address
- let us know the information to which your request relates
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/.
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish to contact us, please send an email to email@example.com.
Do you need extra help?